General  |  Windows Related  |  Macintosh Related
Why do I see the film recorder on all SCSI IDs?
SCSI ID switches on film recorder are all set to the ON position.
  1. Turn off the film recorder
  2. Run Apple System Profiler.
  3. Identify available SCSI ID.
  4. Set film recorder SCSI ID switches to the available ID (default is 4 - switch 1 & 2 OFF, switch 3 ON)
How do I connect the film recorder to an iMac or iBook?
Use a USB to SCSI converter and MacRascol 5.2.3 software.
Some tested converters:
  • uSCSI from Newer Technology, Inc.
  • USB XpressSCSI from Microtech International, Inc.
  • CON-USB-SCSI from Entrega Technologies, Inc.
How do I connect the film recorder to a Power Mac G4 or White & Teal G3?
Install a PCI SCSI adapter and use MacRascol 5.2.3 software.
Some tested adapters:
  • SCSI Card 2906 from Adaptec, Inc.
  • Grappler SCSI 906F from Orange Micro, Inc.
  • AdvanSys Fast SCSI ABP3922 from Advanced System Products, Inc.
  • PowerDomain 2930 from Adaptec, Inc.
  • Miles TEALnote from Initio Corporation
  • REX-PCI30P from RATOC Systems
Use high-quality, twisted pair, double or triple shielded cables and active termination plugs. Avoid adapters that convert 50-pin high-density connectors to 25-pin subminiature-D connectors.  Lasergraphics film recorders have narrow (8-bit) SCSI interfaces.  We do not recommend connecting the film recorder to a wide (16-bit) SCSI bus.  While there are adapters to connect a narrow device to the wide bus, this may leave a portion of the signal unterminated resulting in possible data transmission errors and/or data loss.
Why can't I use MacRascol to image portrait files created on a Windows-based PC using the BLL generator?
BLL files created using a version of BLL Generator for Windows prior to version 4.0 are not compatible with MacRascol when printed in portrait orientation.  This problem was corrected in BLL Generator for Windows version 4.0 and BLL Generator for Mac version 4.3.2.  The current version of WinRascol or MacRascol software is required to resolve this problem.
I changed my film recorder's SCSI ID and it still won't record?
Select SCSI LFR in the Chooser.
How can I ensure that documents and image files I prepare on one Macintosh will image correctly on the computer that is connected to the film recorder?
Use Lasergraphics' free BLL Generator.
Why do parts of the image on my slides look bitmapped or have black holes when I print from Quark Express, PageMaker or other Postscript-oriented programs?
MacRascol is not designed to handle Postscript files or files with embedded Postscript components (e.g. clip art or bitmap image saved as a Postscript object).
Rotated TrueType fonts appear blocky when printed with older application software.
Use only Postscript fonts or upgrade the older application software.
Rotated TrueType fonts appear as garbage when recorded onto film.
Upgrade to MacRascol 5.2.3.
Error: Unable to communicate with device.  Check cable and terminator.
Film recorder not ready (warming up) or SCSI LFR not selected in Chooser.
Error: Fail to print.  Incompatible file type
SCSI LFR not selected in Chooser.
Error: Unable to print matted images
Save project as a TIFF file and add to the MacRascol queue for recording.
Error: GMNU-1600
Upgrade to MacRascol 5.2.3.
Error: Missing or wrong camera back
  • Incorrect camera back or film type selected.
  • Camera back not connected properly or camera is defective
Error: SCRAPBOOK does not contain any PICTS
SCRAPBOOK added to Print Queue.  Increase memory requirement for MacRascol Queue Builder: Locate Queue Builder, press COMMAND I, and increase minimum and preferred settings to 3000.
Error: GPFRO
Print Queue corrupted. Create new queue.
Error: Film Recorder output not supported by this version.
Restart computer and select SCSI LFR in the Chooser.
Error: LD152: This film type can not be used with this film recorder.
MacRascol installed for incorrect film recorder model.  Reinstall MacRascol and select correct film recorder model.
Can't delete file in Print Queue and system locks up when attempting to process.
Delete Print Queue and Queue-images folders in the MacrascolQData folder located in the system folder.
MacRascol software installed but SCSI LFR not available in Chooser.
Conflict between Mac System 7 and Quick Draw GX. Uninstall Quick Draw GX.
Computer crashes shortly after selecting SCSI LFR in the Chooser.
Diagnosis by starting computer without loading extensions (hold shift key during boot up).  Identify offending extension.
Removing MacRascol software.
Delete the following:
  1. MacRascol Queue Builder folder
  2. system folder:MacRascolQ Data:
  3. system folder:Application Support:MacRascolQ Data:
  4. system folder:Preferences:MacRascol Prefs:
  5. system folder:Extensions:AppleTalk LFR
  6. system folder:Extensions:BLL File
  7. system folder:Extensions:LFR Server
  8. system folder:Extensions:SCSI LFR
  9. system folder:Startup Items:LFR Mac/PC Harmony
  10. Image queues created: folders with "-Images" appended