Motion Picture Film Scanning & Recording Systems my Lasergraphics products  |  accolades  |  credits  |  support  |  company  |  contact support Motion picture film scanner/recorder technical support is available from 9am to 5pm, Monday through Friday, Pacific Time. Please call +1-949-753-8282 (or via Skype: lasergraphics.inc) and select menu option 2. You may also contact support via email at support@lasergraphics.com or fill out the form below and press the Send button. Name Company Tel Ext. Email   Model Select one Producer Film Recorder Producer + Film Recorder Producer 2 Film Recorder Producer 3 Film Recorder Producer 4 Film Recorder Director Film Scanner Serial No. Software Select one CineProducer CineDirector Version No. Problem     description Under warranty. I have files to upload. Legacy product support: Photo & Slide Film Recording Systems © 2010 Lasergraphics, Inc.